MOS 70B, HEALTH SERVICES ADMINISTRATION OER EXAMPLES

  • Coordinated specialty care for 70 Army and National Guardsmen in the Warrior Transition Program, improving medical readiness.
  • Served as Health Benefits Advisor at Naval Branch Health Clinic, Athens, Georgia, expanding the quality of care for beneficiaries.
  • Provided exceptional TRICARE Program Management, processing over 600 referrals, over 200 PCM changes, and $200,000 in medical claims.
  • Conducted daily interactions with over 7,000 beneficiaries, addressing their benefits and insurance inquiries, and improving access to care.
  • Supported the Patient Advocacy center, recapturing over 2,500 beneficiaries and saving the command an estimated $1,000,000.
  • Developed and presented the Tricare for Life briefing, educating over 1,000 beneficiaries on their transition to Medicare.
  • Presented 17 base indoctrination briefings on benefits and eligibility, increasing awareness and contributing to retention.
  • Served as Tricare Prime Travel subject matter expert, handling over 200 travel claims with zero discrepancies.
  • Collected 345 lab specimens, including the Armed Services’ first toxicology screens for synthetic cannabinoid metabolites, increasing identification by 20%.
  • Updated and prepared 234 medical records, performed 60 initial corpsman intakes, and completed 110 individual disciplinary team updates.
  • Provided administrative and health care support to 11 Medical Officers and 17 Medical Technicians, supporting over 1,000 medical procedures.
  • Facilitated operations in a high-volume, fast-paced Health Care Clinic, providing care for 4,500 patients from 23 tenant commands.
  • Integrated into every aspect of the Health Clinic, conducting research and arranging over 1,000 medical procedures, instrumental in Medical Inspector General (MEDIG) and Joint Commission full accreditation.
  • Processed 57 patient medications and successfully managed the daily appointment schedules for five medical providers.
  • Trained two medical assistants on Medical Interdisciplinary Team Notes (IDTs), HM Screenings, and the daily duties and responsibilities of the Front Desk Administrator, increasing service to patients.
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